Safety & Quality Management

Being able to implement preventative recommendations following the findings of safety investigations is one of the cornerstones of effective airline safety management.  However, although important, this activity is essentially reactive. It is crucial that airline safety strategies also encompass and support proactive approaches, such as identifying potential safety threats through audits and hazard reporting (often labeled ‘quality management’).

Historically however, many airlines have inherited separate safety and quality management systems leading to a fragmented view of safety and quality management. This in itself is a risk, but one that can be reduced with integrated software support. Flight Manager Solutions Safety and Quality Management system was designed to bring the twin pillars of safety and quality management closer together. Integrating safety and quality management allows for a much more transparent and auditable way to systematically improve airline safety and quality on an on-going basis.

For safety management personnel, Flight Manager Solutions provides tailored occurrence reporting for air safety, maintenance, cabin safety and ramp safety. Crucially, Flight Manager Solutions provides a mechanism for assigning and monitoring preventative actions to eradicate recurrences. Powerful trend analysis also ensures that new risks are continuously identified and that preventative strategies are being effective.

With legislators becoming ever-more demanding it is imperative that Quality Management staff have the tools at hand that can effectively manage all of their safety and quality audits, ensuring compliance to authorities and identifying the lessons learned to the organization.

Air Safety Reporting

Air Safety reporting is a vital component in our total commitment to flight safety.  The simplified and dedicated Air Safety Report (ASR) form has been produced to expedite the completion, handling and “filtering” of reports.

Flight Manager Solutions Air Safety Reporting system is capable of tracking a variety of incidents classified in any of the following broad categories.

  • Air Safety

  • Air Traffic

  • Bird Strike

  • Reportable Accidents/Incidents

  • TCAS RA

  • Wake Turbulence

The program has been built using the FAA’s System Safety discipline.  That discipline is defined as the application of special technical and managerial skills to the systematic, forward-looking identification and control of hazards throughout the life cycle of a project, program, or activity.

The primary objective of System Safety is accident prevention. Accident prevention can be achieved by proactively identifying, assessing, and eliminating or controlling safety-related hazards, to acceptable levels. A hazard is a condition, event, or circumstance that could lead to or contribute to an unplanned or undesired event. Risk is an expression of the impact of an undesired event in terms of event severity and event likelihood. Throughout this process, hazards are identified, risks analyzed, assessed, prioritized, and results documented for decision-making. The continuous loop process provides for validation of decisions and evaluation for desired results and/or the need for further action.

 

 Risk Assessment

Risk Assessment is generally defined as the process of combining the impacts of risk elements discovered in risk analysis and comparing them against some acceptability criteria. Risk Assessment can include the consolidation of risks into risk sets that can be jointly mitigated, combined, and then used in decision making. 

 

 Summary

Ø   Risk Assessment helps organizations to analyze individual hazards by their risk potential.

Ø   Risk Assessment Codes (RACs) provide a simple means to classify risks by their probability and severity.

Ø   Organizations can effectively use RACs to select the appropriate intervention strategies for prevention of future accidents.

Air Safety Reporting Form

This screen shot of the Air Safety Reporting form is included in Flight Manager Solutions.  Its typical use of for operations personnel to view data collected for the relevant incident.  In addition to the in-house system, Flight Manager Solutions comes with a .dll and executable that can be installed on your Windows based web server with an internet share to the databases used by Flight Manager Solutions.  This system will allow your personnel to file a report from anywhere in the world via the web and avoid the time lapse it takes to obtain and track reliable data.  Data can be directly entered into the system via a workstation if the web component is not used.

White Paper

Click Here to download our white paper for a complete description of the system.

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